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Terms & Conditions & Data Protection Policy

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Joined: 05 Aug 2006
Location: United Kingdom
Posts: 495
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    Posted: 17 Sep 2007 at 2:40pm

Terms and Conditions for use of MuchLoved

We ask that you take the time to read the terms of conditions for using MuchLoved which are set out below and are designed to be easy to understand, fair and reasonable. We would appreciate your understanding that because of the nature of setting up an online memorial that may be intended for perpetual public access, we must have clear conditions regarding authority, content and privacy in particular.

When you create a tribute you are agreeing to be bound by these rules and so if you have any queries whatsoever, please contact us at


If you are not the next of kin would you, as a courtesy, please ensure that you have their authority to create your tribute. If you are under the age of 18 you must have the consent of a parent or guardian in order to use this service.

Use of MuchLoved

The objective of MuchLoved is purely for personal use to enable people to create loving and appropriate tributes for loved ones who have died. The MuchLoved service must not be used for commercial purposes in any way.

Material Content

Any material that may be viewed as illegal, obscene, racist, offensive, immoral or defamatory may be removed by MuchLoved at its sole discretion and this may include the shutting down of the site without notice or refund.

MuchLoved will endeavour to prevent any material that may reasonably cause offence and so the above list for removals is not exclusive. If it is felt to be in the best interests of our users and/or a complainant to remove any site (or part content) this will be done at the sole discretion of MuchLoved without notice or refund.


Our Tribute Guardians retain the copyright over all their uploaded content whilst all Intellectual Property relating to the website is owned by MuchLoved.

Any re-publication of any part of the website including any content and/or the MuchLoved logo is not allowed without express written permission by MuchLoved. Any breach of this by either individuals, companies or any other organisation will be deemed to be a breach of both the spirit of the service and legal copyright and we reserve the right to take action to protect the interests of both MuchLoved and our users.

Ongoing Website hosting

MuchLoved uses leading global hosting solutions to ensure almost 100% uptime service access along with both on-site and our own independent off-site back up of key data.

All media files are stored separately in our own cloud (supplied by Amazon) to ensure a combination of both fast access and file protection.

Information collected is stored in a format suitable for future online display but please note that resolutions of stored images may not be appropriate for subsequent hard copy printing. We do however offer an opt-in service to enable this where wanted.

Long Term Website Storage

MuchLoved Charitable Trust maintains sufficient ringfenced funds through The Data Trust account for providing secure long term financing and access to your website.
Whilst the intention and expectation is that permanent tribute sites are sufficiently funded to remain online in perpetuity, Muchloved can not be held responsible for unanticipated future costs or events. The assumptions that the future hosting calculations are based upon are freely available on request.


MuchLoved does not and will not share or pass on any information collected to any other organisation apart from appointed agents and any relevant charity associate, where you have specifically agreed to this. In order to improve the service, MuchLoved makes use of cookies but these are not used in order to collect or store personal information in any way.


As the Tribute Guardian, you remain responsible for the content of your site. MuchLoved is not responsible in any way for this content notwithstanding its authority to remove any inappropriate content at its own discretion.

By agreeing to these terms and conditions you also recognise that you should retain your own independent storage of all information submitted to your tribute site.

Whilst we try to take reasonable precautions to protect and store your information, MuchLoved can not be held responsible for any loss or damage, including temporary or permanent loss of access. As part of the contract you agree that MuchLoved (its employees, volunteers, trustees or anyone connected with the organisation) is not, nor ever will be, liable to you or any third party for any modification, suspension or discontinuance of the service for any reason. You also agree to indemnify MuchLoved for any direct or indirect damages claims now or in the future that could total more than a return of monies paid by you.

Right to amend terms and Governing Law

MuchLoved reserve the right to update these terms and conditions and all users will remain bound by the amended terms which are governed by UK laws.

Edited by muchloved - 07 Apr 2011 at 11:07pm
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