Common Questions FAQ
We appreciate that you need to know all the details before deciding whether MuchLoved is the right home for your Tribute.
If your question has not been answered here please don’t hesitate to contact us. Please note: we try to respond as quickly as possible and always within a working day, however there is inevitably a short delay when dealing with any new request for information.
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Creating my Tribute site
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Creating a Funeral Notice
One of the benefits of combining the funeral notice as part of an underlying tribute site is that you can also collect funeral donations and your guests can post messages of condolence and light remembrance candles when they visit the site.
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Using my Tribute
Music needs to be the main .mp3 format
Video needs to be .avi .mpeg .mpg .mp4 .mov .wmv .mv4 or .flv or .3gp
There are help files when content is added, so that any file format limitations are explained.
If you do not want Google to index your Tribute, please select ‘Private’ access in your Settings which will prevent anyone, apart from people you specifically invite in your ‘Invite Manager’, from being able to access or view your Tribute.
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Privacy, Access & Hosting
MuchLoved is a registered charity dedicated to helping bereaved people and we take utmost care with your data and do not and will not share it with any third-party outside of the scope of the privacy policy.
We are also registered with the Information Commissioner’s Office (ICO) Registration ZA205558.
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Donations and Fundraising
There is also a 1.25% payment card fee deducted by the card processor, which is the same as for any other online transaction. There is no other fee or deduction.
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Questions from Tribute visitors...
Music needs to be the main .mp3 format
Video needs to be .avi .mpeg .mpg .mp4 .mov .wmv .mv4 or .flv or .3gp
There are help files when content is added, so that any file format limitations are explained.
In these cases, you will need to have received an Invitation email, providing you with a personal login, in order to visit. Please can you contact the administrator directly if you wish to receive an invitation to a private Tribute site.